Privacy Policy

This website, panglass.in, is operated by PanGlass ("PanGlass", "we", "us"), a glass packaging supplier based in Vadodara, India. For any privacy question, write to us at [email protected].

We collect only what is needed to respond to your business enquiries:

• Information you give us: your name, email address, enquiry category and message, together with the products you have added to your enquiry list, when you submit our contact form.
• Spam-protection data: our form uses Cloudflare Turnstile, which checks your browser and IP address to distinguish between human users and automated bots.
• Technical information: basic data such as IP address, browser type and pages requested, which our hosting provider processes to deliver and secure the website.

• To reply to your enquiries and send quotations or product details
• To process and fulfil orders you place with us
• To protect the website and contact form from spam and abuse
• To meet legal and accounting obligations

We do not sell your personal information.

The products you select are stored in your browser so they are still there when you open the contact page. This data stays on your device until you submit the form or clear your browser data.

We do not use analytics, advertising or tracking cookies. Our security provider (Cloudflare) may use strictly necessary technical cookies or storage to keep the site and spam check working.

We share information only with providers who help us run the site and handle enquiries:

• Cloudflare: website hosting and Turnstile spam protection.
• Google: our enquiry form is processed through Google Apps Script, and submissions are stored in Google Sheets and/or emailed to us through Google services

These providers may process data on servers outside India. They may use it only to provide their service to us. We may also disclose information if required by law.

We keep enquiry details for as long as needed to respond and maintain the business relationship, then delete or anonymise them, unless the law requires us to keep them longer.

We use appropriate security measures, including HTTPS encryption, to help protect our website and the information submitted through our enquiry forms. Access to enquiry data is limited to authorized individuals who require it for legitimate business purposes.

You may ask us to tell you what personal data we hold about you, correct it, delete it, or withdraw your consent to our using it. Email [email protected] and we will respond within a reasonable time.

Our site may link to other websites or documents, such as our product catalogue or social media pages. We are not responsible for their privacy practices and encourage you to read their policies.

Our website is intended for businesses and is not directed at children under 18. We do not knowingly collect their information.

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

PanGlass, Vadodara, India
Email: [email protected]